Privacy Policy
Effective Date: January 10, 2025
Last Updated: January 10, 2025
1. Introduction
Landworx Excavating & Trucking LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (landworxexcavating.com), contact us for services, or interact with us through SMS/text messaging.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
We may collect the following personal information when you interact with us:
- Name
- Phone number
- Email address
- Property address and location
- Project details and service requests
- Photos of your property (if provided)
- Payment information (processed securely through third-party payment processors)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referring website addresses
- Geographic location data
3. How We Collect Information
We collect information through:
- Contact forms on our website
- Phone calls and voicemail messages
- Email communications
- SMS/text message exchanges
- In-person consultations and site visits
- Project estimates and contracts
4. How We Use Your Information
We use collected information to:
- Respond to inquiries and provide estimates
- Schedule and coordinate excavation and site work projects
- Communicate project updates, scheduling, and completion status
- Process payments for services rendered
- Send appointment reminders and project-related notifications
- Improve our website and services
- Maintain business records and comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
5. SMS/Text Messaging Policy
Consent to Receive Text Messages
By providing your phone number and opting in to receive text messages from Landworx Excavating & Trucking LLC, you consent to receive SMS/text messages including:
- Project estimates and quotes
- Appointment confirmations and reminders
- Project updates and scheduling changes
- Service-related notifications
- Responses to your inquiries
Message Frequency
Message frequency varies based on your project and communication needs. You may receive multiple messages per week during active projects.
SMS Opt-In Process
You may opt in to receive text messages by:
- Checking the SMS opt-in box on our contact forms
- Responding “YES” to an initial text message from our business number
- Verbally confirming your consent during phone conversations
- Providing written consent in project agreements
Message and Data Rates
Standard message and data rates may apply based on your mobile carrier’s plan. We do not charge for text messages, but your carrier may.
SMS Opt-Out Instructions
You can opt out of receiving text messages at any time by:
- Replying “STOP” to any text message from our number
- Texting “UNSUBSCRIBE” to our business number: (448) 228-7651
- Calling us at (448) 228-7651 to request removal
- Emailing us at landworx00@gmail.com with “Unsubscribe SMS” in the subject line
After opting out, you will receive one final confirmation message, and then no further messages will be sent unless you opt in again.
SMS Help
For help with text messaging, reply “HELP” to any message or contact us at (448) 228-7651.
SMS Terms
Our SMS program is designed for project-related communication only. We will not send promotional or marketing messages unrelated to your service request.
Carriers are not liable for delayed or undelivered messages.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic.
Types of Cookies We Use
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Functional Cookies: Remember your preferences and settings
You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.
7. Third-Party Services
We may use third-party services to support our business operations:
- Website hosting providers
- Email service providers
- Payment processors
- Analytics tools (such as Google Analytics)
- SMS/text messaging platforms
These third parties have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.
8. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Maintain business records
Project-related information may be retained for up to 7 years for business and legal purposes.
10. Your Privacy Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of receiving marketing communications
- Opt out of SMS/text messaging at any time
To exercise these rights, contact us at landworx00@gmail.com or (448) 228-7651.
11. Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
12. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect and how it is used
- The right to request deletion of your personal information
- The right to opt out of the sale of personal information (we do not sell personal information)
To exercise these rights, contact us at landworx00@gmail.com.
13. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.
Continued use of our website or services after changes constitutes acceptance of the updated policy.
14. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
15. Do Not Track Signals
Our website does not currently respond to “Do Not Track” signals from browsers.
16. Contact Us
If you have questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, contact us:
Landworx Excavating & Trucking LLC
Robertsdale, AL 36567
Phone: (448) 228-7651
Email: landworx00@gmail.com
For SMS-related inquiries: Text “HELP” to (448) 228-7651 or call the number above.
By using our website, services, or opting in to SMS communications, you acknowledge that you have read and understood this Privacy Policy.